Frequently Asked Questions

Do I receive a CPR certification card if I pass the exam?

Yes, immediately upon passing the final you will be sent a printable PDF certification card. Your certification card will have your name, the date you passed the exam, our instructor's name and medical license information, and the date that your CPR certification expires.

Can I certify for the first time with this online CPR course?

Yes, our course can be taken for initial CPR Certification. Our course is intended for anyone that requires CPR certification. You do not need any prior knowledge of CPR topics in order to become certified with our course. Our course and exam were created by certified physicians. The training material covers all of the major topics of CPR certification, and we offer you unlimited free exam retakes as well.

Can I recertify with this online CPR course?

Yes, our course can be taken for CPR recertification - as long as you have previously been certified. We offer an up-to-date study guide authored by licensed and certified physicians, free online video training, and an extensive database of practice exams for those who would like to review any CPR topics before taking the exam.

Is there a rush delivery CPR certification option?

Yes, you will immediately receive a digital printable CPR certification card with your name via email once you pass the exam. You may obtain your instantaneous digital CPR certification card 24 hours a day, 7 days a week.

How long does my CPR certification remain active?

Your certification will remain active for 2 calendar years from the day that you pass the exam.

Can I get a refund if I am not satisfied with this course?

Yes - we offer a 100% money back guarantee. 

How quickly do I get my exam results?

Exam results are instantaneous and will show which questions you missed and answered correctly. You will also receive an email with your full results when you pass the final exam.

Is there any time limit for the exam?

The CPR exam has no time limit, so you can take as much time as you need on the exam. You may also print the exam, take it, and later input your answers online.

Can I retake the exam if I don't pass?

The exam may be retaken as many times as you wish in the case that you do not pass on your first attempt. You will receive information on which questions you missed on your first attempt so that you can study those sections.

Are all of your training materials online?

All of our training materials are online including our comprehensive study guide and unlimited unique practice exams. We do not require the purchase of any extra manuals or supplementary material in order for you to study and prepare for the exam.

Is your course Mac/PC/Tablet PC/Smartphone compatible?

Yes, our course is compatible with both Macintosh and PC computers as well as tablet PCs and every major smartphone.

What do I do if I lost my CPR card?

Just Contact Us and we will email you a replacement card at no extra cost.

Is your course material based on the new CPR guidelines?

Yes, our course material is based on the most current AHA guidelines.

How can I contact you?

Check our Contact Us page for contact information.

Is there a course expiration date?

No, there is no course expiration; you may take your CPR exam at any time in the future.

Can I access study material even after I pass my exam?

Yes, you are free to access the study guide anytime, even after you pass the final CPR exam.

How long is my CPR certification valid for?

Your CPR card is valid for 2 years from the date you pass the final exam.